PLEASE NOTE YOUR BANK STATEMENT WILL READ: FUKHANGHINGSSEN - China
We Send "Shipment" Emails During Our Working Hours For All Shipped Orders, Be sure to check your spam folder
At the same time your Order Status within "My Account" HERE Will update to Complete
"Evening/Weekend orders" Shipped emails / Order Status updates are completed:
9am on the Next working day
"Daytime orders" Shipped emails / Order Status updates are completed:
9am through until 4.30pm (Working days)
If you dont receive one, Or your Order Status does not update during the times set above, please get in touch as we may have not received payment!
"Processing" = Payment accepted & is due for completion & dispatch
"Complete" = Order has been completed & sent
"Cancelled" = Error with submission or Declined. Please try again
"Pending" = Problem with payment, Please retry using 3D option
OR Awaiting bank transfer/Phone order payment
You can also check your bank account to be sure if Payment has Processed, We will appear "Bean Sale Mall, Shen Zhen, China".