Order Status

 

FOR BANK STATEMENT DESCRIPTION FOR ALL CARD ORDERS, PLEASE REVIEW YOUR EMAIL FROM PAYOFIX AFTER ORDER.


We Send "Shipment" Emails During Our Working Hours For All Shipped Orders, Be sure to check your spam folder

At the same time your Order Status within "My Account" HERE Will update to Complete

 

KEY:

Order status:

  • "Pending" = Bank transfer / Phone order. awaiting payment / awaiting processing update
  • "Processing" = Payment accepted & is due for completion & dispatch
  • "Complete" = Order has been completed & dipatched
  • "Cancelled" = Issue with payment, please try again

*NOTE: All order status's are updated during our working hours, MON - FRI  10am - 4pm 
 Pending > Processing > Complete

 

You can also check your bank account to be sure if Payment has Processed, For how we will appear, please refer to payment notification email from Payofix.

 

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