Shipping Information

We ship 5 days a week, if Royal Mail are running, so are we!

All Credit/Debit orders will be shipped same day on orders made before 4pm (Weekdays).
Bank transfer order payment cut off is 2pm due to maximum period of 2 hours for funds to clear to guarantee same day delivery.

  • We deliver Monday - Friday 
  • Guarantees are on Royal Mails part, we will dispatch on time. 
  • Discreet and inconspicuous packaging on all orders.

Standard Card Payment Shipping (UK Only)

1st Class Recorded UK 1-3 working days delivery is charged at £2.25, + 5p per every 1g. "No Guarantee"

International Shipping

If you wish to order outside the UK first select your currency at the top of any page (GBP, Euro, USD). Then place your order using an Visa, Mastercard or Bank Transfer. Ensure you select your country on payment pages. We operate an International Flat Rate Fee.

*International Shipping Fully Insured and Trackable charged at £9.50 + 5p per 1g (insured, yet can take time).

All international mail generally leaves the UK within 1 working day.Unfortunately we cannot predict how long purchases will be processed through networks abroad.

IMPORTANT: It is up to you the customer, not us, to determine whether any products you wish to order are legal in your country.

We cannot accept responsibility for any repercussions or replace any confiscations for any products brought from ICE Headshop.

This applies to ALL international customers, we will send on the understanding all responsibility is held by you, the customer, & all laws respective of your country have been obeyed.

Please Note: we are no longer shipping to Australia, Russia or the UAE

Please contact us with any questions or queries at [email protected] We are here 10am-5pm Mon-Fri.


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