ABOUT ICE HEADSHOP
ICE Headshop is the leading CBD store in the UK and a smartshop for all of your high quality ranges and accessories. Our team have been online for over 10 years and have all the experience, knowledge and expertise you need.
Trusted, reliable, and constantly updating our stock to bring you the best premium products, we’re truly passionate about CBD, eliquids, cannabis seeds and everything you find right here!
Before we go any further and deep dive into what we can do for you, you must be at least 18 years old to purchase items from this shop. It’s also important for us to say that our products are 100% legal and do not contravene the 2016 NPS bill.
WHY SHOP WITH US?
At ICE Headshop we put you first and prioritise our customer experience, from browsing the site to your order turning up at your door. To see what our customers are saying, read our reviews.
All salesy talk aside, we love what we do and value everyone who chooses us - which is why we reward you with our ICE Points scheme for money off your next order. More on that later…
INCREDIBLE CHOICE OF CBD AND HEADSHOP PRODUCTS
Always looking out for the next big thing, check here first for the most innovative products from some of the best brands in the world! In just a few clicks we offer the greatest CBD eliquids, energy products, cannabis seeds, smoking accessories, e-cigs and e-liquids in the UK and beyond.
Regarded as one the best places to buy lifestyle products online, we ensure we’re stocked with a huge range of energy powders, pills and CBD herbal incense - we even get involved and test new products so are on hand to help you with any questions.
NEXT DAY DELIVERY
If you order before 4pm UK time, you can choose next day UK delivery and get your order asap. Perfect if you just can’t wait to get your hands on it. Just check the ticker on the top right of all our pages.
SAVE MONEY - 10% ICE POINTS
Our high volume of sales are mainly down to returning customers who regard our headshop as one of the best, if not the best. We certainly think we’re unique and offer more.
With our 10% ICE Points scheme, all customers, new and old automatically accumulate 10% off their next order once they’ve signed-up at checkout. Like a nectar card for party people, you can start saving today and get your favourites at even better value - with every pound, dollar or euro you spend, you will receive 10% of that currency off your next order.
So, spend £50 with us and receive £5 worth of points off your next order, or whenever you choose to redeem, with one click. Find out more at ICE Points.
10% OFF ORDERS OVER £50 / 20% OFF ORDERS OVER £100
Yes, it's as simple as it sounds and just as good for your bank balance. Spend £50, get 10% off, spend over £100 get £20% off!! Find out more, click here.
FREE DELIVERY ON ORDERS OVER £25
Again, its as simple as it sounds. Orders over £25 get free delivery! (except larger products such as bongs etc, you will be notified at checkout).
BE IN CONTROL
Easy to navigate, you should find everything you need quickly on our site, whether products, account information or news and guides on our blog.
When shopping with ICE Headshop, you’re automatically creating your own personal account where you’re based and can control everything. Here you can track orders, leave reviews, redeem ICE points, rate items, request restocks, create a wish list, create gift certificates, print invoices, and edit account details.
Then there’s also our on board live chat, in depth site help & FAQ section. You’ll never be short of information on your purchase or account.
RETURNS POLICY
Whilst we make every effort for order and delivery to run smoothly, if you’re order is unavailable we will always offer you replacement upgraded goods of a greater value, or a full refund. We will also reimburse any premium postage paid.
We also have no problem issuing a full refund if you’d like to return your order. Check out our returns policy we’re nice like that. And don’t worry, if we’ve tried to contact you via email, we’ll text your phone after 12 hours
Returns address: 52 Basepoint Centres, Exeter, England, EX2 8LB
ARE YOU A WHOLESALER?
Get in touch for our wholesale catalogue and for further details on how we can work together.
CONTACT US 24/7
We’re here for you and pride ourselves on top quality customer service, which you’ll see reflected in our online reviews. Thanks guys! We like to think the magic comes by having a focus on before and after sales.
Email: [email protected] (24/7, 365 days a year)
Phone: 01626 903101 (Mon-Fri, 9am - 4pm)
Phone: 01626 903102 (Mon-Fri, 9am - 4pm)
Contact form
Whether you’re browsing or buying there is always someone on the end of an email or text message 24/7 with answers and passion about what we do. Don’t be shy.
Company info: Cheeky Charms Ltd 08657224
