*We accept returns & will refund appropriately according to the issue of the product(s), we do also require the product(s) to be returned in as new condition, unused & unopened.
*If your product is damaged, we do not always require a return if the issue is obvious, yet we would still require photographic evidence.
*Checks will be made, especially with smoking paraphernalia.
*All returns must reach us within 14 days from the date you received them, outside of the UK we allow 30 days.
*We will not refund return postage unless an error was made our end, in which case we can generate a returns label for you.
*We will refund in full or part thereof payment direct to your bank account within 3-5 business days of reciept.
Please return to:
ICE Returns
Unit 2, 26A Marsh Green Road West
Exeter, UK
EX2 8PN
Ensure you include your order number & reason for return with the package.
